Frequently Asked Questions
Common questions about products, traceability codes, storage and partnership.
Can I place an order directly on the BOORY website?
This website is a brand and product showcase and does not support online transactions. Please purchase through the BOORY mini program or offline stores; prices and stock are subject to the store at the time of purchase.
How can I verify that a product is genuine BOORY?
Every tin carries a unique traceability code. Enter it on the Traceability page to view the origin, harvest date, processing and packaging information.
Why are prices not shown on this website?
This website is for brand and product display only and lists no prices or transactions. Please refer to the store or mini program for current pricing and availability.
How do I become a BOORY KOC or promotion partner?
Submit an application under Recruitment - KOC. Tell us your main channels and audience size, and we will follow up with cooperation details and materials.
How can a factory or a merchant apply to join?
Choose Factory or Merchant under Recruitment, fill in your company information and cooperation needs, and we will contact you shortly.
What is the best way to store Tieguanyin tea?
Keep it sealed, away from light, moisture and strong odours. Refrigeration helps retain the freshness of the light-aroma style, while the roasted style keeps well sealed at room temperature.
Who should I contact for overseas sourcing or partnership?
Leave your contact details and requirements in the enquiry form, or reach us through the phone number published on this website, and we will arrange a follow-up.
The above is general information only and does not constitute a price, delivery or contractual commitment; please refer to the store and written agreements.